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Opleiding: Microsoft Collaboration Communications Systems Engineer | MS-721

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The training Microsoft Collaboration Communications Systems Engineer | MS-721 is designed to give participants the knowledge and skills to become a Collaboration Communications Systems Engineer. Participants should understand the fundamentals of networking, telecommunications, audio/visual and meeting room technologies, identity and access management, and Microsoft Teams. They will gain hands-on experience configuring and deploying Microsoft Teams Phone, meetings and certified devices including Microsoft Teams Rooms and Surface Hub.


The course will also cover how to manage and monitor Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard. In addition, the course will cover configuring and deploying Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.


After completing this course, you will be able to:


  • deploy Microsoft Teams Phone, meetings and certified devices including Microsoft Teams Rooms and Surface Hub;
  • manage and monitor Teams Phone, meetings and certified devices;
  • how to use Microsoft Teams admin center, PowerShell, Microsoft Teams Rooms Pro Portal and the Call Quality Dashboard;
  • configuring and deploy Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile and Direct Routing.




After the course you can participate in the exam. The exam fees are not included and amount € 205,00.


Good to know: the focus of this course is no longer solely on the phone (compared to the old MS-720), but also on meeting experiences, teams rooms, etc.


Doelgroep

This training course is designed to give participants the knowledge and skills to become a Collaboration Communications Systems Engineer and prepare learners to take the MS-721 certification exam. Participants should understand the fundamentals of networking, telecommunications, audio/visual and meeting room technologies, identity and access management, and Microsoft Teams. They will gain hands-on experience configuring and deploying Microsoft Teams Phone, meetings and certified devices including Microsoft Teams Rooms and Surface Hub. The course will also cover how to manage and monitor Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard.
In addition, the course will cover configuring and deploying Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.

Voorkennis

Before attending this course, students should have general knowledge of the following topics: - plan and configure a Microsoft Teams environment; - manage chat, teams, channel and apps; - monitor and troubleshoot a Microsoft Teams environment; - Microsoft 365.

Duur

The course lasts four days.

Groepsgrootte

The size of the group is a maximum of twelve candidates.

Certificaat

After the course you can participate in the exam. The exam fees are not included and amount € 205,00.

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